End-to-End Workflow
1. Product Sync
Gale syncs your product catalog and identifies which items are eligible based on your selected product categories.
2. Payment Method Appears
A new payment method — “Gale HSA/FSA Payments” — appears on your checkout page when eligible items are in the cart.
3. Hosted Checkout Page
Customers who choose Gale are redirected to a secure, Gale-hosted payment page tailored to HSA/FSA compliance.
4. Auto-Approve or LMN Flow
If the cart contains SIGIS-eligible items, payment is instantly approved.
For dual-purpose products, the customer completes a short medical survey for LMN review.
For dual-purpose products, the customer completes a short medical survey for LMN review.
5. Return and Fulfill
Once the flow completes, the customer is redirected back to your store.
The order is marked as paid and ready to ship — no manual steps needed.
The order is marked as paid and ready to ship — no manual steps needed.
Summary of the Flow
Product Sync → Payment Method Shown → Payment → Order CompletedThis flow ensures:
- Accurate eligibility validation
- Secure handling of healthcare-related payments
- A smooth, compliant checkout experience for your customers
- Minimal operational burden on your side