> ## Documentation Index
> Fetch the complete documentation index at: https://docs.withgale.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Gale Works

> Understand the complete Gale Payments flow — from syncing products to completing checkout and fulfilling orders.

Gale integrates into your existing checkout flow to help you accept HSA and FSA cards in a compliant, seamless way.

We handle product validation, payment authorization, and documentation (like LMNs), all through a secure hosted experience — so you don’t have to.

***

## End-to-End Workflow

<CardGroup cols="1">
  <Card title="1. Product Sync" icon="boxes-packing">
    Gale syncs your product catalog and identifies which items are eligible based on your selected product categories.
  </Card>
</CardGroup>

<CardGroup cols="1">
  <Card title="2. Payment Method Appears" icon="credit-card">
    A new payment method — “Gale HSA/FSA Payments” — appears on your checkout page when eligible items are in the cart.
  </Card>
</CardGroup>

<CardGroup cols="1">
  <Card title="3. Hosted Checkout Page " icon="arrow-right-to-bracket">
    Customers who choose Gale are redirected to a secure, Gale-hosted payment page tailored to HSA/FSA compliance.
  </Card>
</CardGroup>

<CardGroup cols="1">
  <Card title="4. Auto-Approve or LMN Flow" icon="clipboard-question">
    If the cart contains SIGIS-eligible items, payment is instantly approved.\
    For dual-purpose products, the customer completes a short medical survey for LMN review.
  </Card>
</CardGroup>

<CardGroup cols="1">
  <Card title="5. Return and Fulfill" icon="check-double">
    Once the flow completes, the customer is redirected back to your store.\
    The order is marked as **paid** and ready to ship — no manual steps needed.
  </Card>
</CardGroup>

***

## Summary of the Flow

> Product Sync → Payment Method Shown → Payment  → Order Completed

This flow ensures:

* Accurate eligibility validation
* Secure handling of healthcare-related payments
* A smooth, compliant checkout experience for your customers
* Minimal operational burden on your side